FAQs

Fresh N Fitted is a premium streetwear retailer offering trend-forward apparel, kids’ collections, and accessories from leading streetwear brands.
We operate both online and through physical retail stores. Our online store ships nationwide, and our in‑store locations allow customers to shop in person with confidence.

Domestic Orders (U.S.)

• Orders are processed within 1–3 business days
• Delivery typically takes 2–5 business days after processing
• We ship from Concord, California, so customers closer to California may receive orders faster

International Orders

• Orders are processed within 1–3 business days
• Delivery typically takes 3–10 business days after processing, depending on destination country
• International shipments may experience additional delays due to customs inspections or local regulations

All orders include a tracking number once fulfilled.

Eligible regular-price items can be returned for a refund or exchange within 30 days of delivery, including if the size does not fit or you change your mind.

Items must be unworn, unwashed, in original condition, with original tags attached and original packaging, if applicable.

Sale/markdown items are exchange only. Items marked Final Sale cannot be returned or exchanged.

Please email info@thefreshnfitted.com with your order number and photos before sending a return. Customers are responsible for return shipping costs. Approved refunds go to the original payment method after the return is received and inspected; original shipping costs are non-refundable. Please allow 5–7 business days for the refund to reflect after processing.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can assist you.

View our full Return & Refund Policy.

Yes. Eligible regular-price items may be exchanged within 30 days of delivery. Sale/markdown items are exchange only, and Final Sale items cannot be returned or exchanged. Items must meet the condition requirements in our return policy, and exchanges are subject to availability.

Fast Exchange: contact us before returning your item, then email your order number, the item you are exchanging, and your return tracking number. We can issue a store gift card immediately so you can reorder without waiting for your return to arrive. Customers are responsible for return shipping costs.

View our full Return & Refund Policy.

Yes, we operate multiple retail locations across California, in addition to our online store.

We carry a curated selection of authentic streetwear brands including RARE PEACE,MAKOBI,COOKIES, KML, ED HARDY, PRO STANDARD, PSD, JORDAN CRAIG, and more.

Yes, we offer a dedicated kid's collection featuring stylish, comfortable, and durable streetwear, starting from a size 2T-20T.

Absolutely. All products sold at Fresh N Fitted are 100% authentic and sourced from trusted brands and distributors.

You can reach our customer service team by chatting with us using the CHAT button on the bottom left or by emailing info@thefreshnfitted.com or calling (209) 423-3771.

• Authorized retailer
• 100% authentic merchandise
• Secure checkout & fraud protection
• Trusted by thousands of customers
• Small, family‑owned business

We don’t cut corners — we protect our brand and our customers.