Pants were way tight on thighs look nothing like online pictures
Vino manchado en la parte de atrás
We’re very sorry about this. The jeans should not have arrived with a stain on the back, and we understand how disappointing that is.
Quality and customer satisfaction are our number one concern. Please send us your order number, and we’ll be happy to make this right for you with a replacement if available or a refund.
The jeans are too short and they said it was elastic the waistband and there’s no adjustable waistband. so I will be sending them back to get a refund.
Hi Shalese, we’re very sorry for the confusion and apologize for the inconvenience. The adjustable elastic bands are included in our little kids’ sizes 2–7. The size 12 you ordered is considered a big kids’ size, and those come with standard belt loops rather than the adjustable elastic bands.
We completely understand the frustration and appreciate you bringing this to our attention. For any future order, please feel free to contact us before purchasing—we’d be happy to send you additional photos and explain the exact fit, sizing, color, material, or any other product details so you know exactly what to expect.
Thank you for your feedback, and again, we apologize for the misunderstanding.